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In the event a guest cancels a reservation at least 30 days prior to the arrival date and the property is re-booked, 100% of the deposit shall be refunded. If the premises are not re-booked or the guest cancels within 30 days of the arrival date, the deposit is non-refundable, and the full rental amount is due, and will be billed to the guests' credit card. All cancellations must be made in writing and delivered to Lake Michigan Vacation Rentals by mail or fax.
Your satisfaction is our primary concern at Lake Michigan Vacation Rentals. To ensure a pleasant stay for all, and allow us to ensure your satisfaction, please observe the following policies and procedures when renting from Lake Michigan Vacation Rentals.
- Check in time is 4:00pm ET. Please note that all Lake Michigan Vacation Rentals cottages and Lake Michigan rental homes are in the Eastern Time zone. Late arrivals can be accommodated with advance notice.
- Check out time is 11:00am ET in all of our Lake Michigan rental homes and cottages.
- A 50% reservation deposit placed on a Visa or MasterCard is required to secure a reservation. The balance due is payable by either credit card, cash, check or money order.
- Cash, check or credit card (Visa and MasterCard) is accepted for payment on all Lake Michigan rental homes and cottages.
- All Lake Michigan rental property is non-smoking - smoking is allowed outside Lake Michigan Vacation Rentals homes and cottages.
- Phones are not provided in any of the Lake Michigan Vacation Rentals homes and cottages. Please bring and utilize your cellular phone.
- Damages to any of the Lake Michigan Vacation Rentals homes or cottages will be billed to your accepted credit card.
- Each of our Lake Michigan rental homes and cottages are individually furnished, so please leave all dishes, cooking utensils, pots, towels, linens, etc. in the home - this will allow each residence to maintain it s own unique charm.
- Please remember to clean all dirty dishes and put them away after use. This helps to control pests and helps keep our housekeeping costs down and ensure minimal rental cost increases.
- Quiet hours are observed from 11.00 pm to 7.00 am. in all Lake Michigan Vacation Rental homes and cottages.
- Please do not use bathroom towels on the beach or outdoors. They are strictly for personal hygiene use within Lake Michigan Vacation Rentals properties only.
- Upon departure, please place sheets in the laundry bag provided within each Lake Michigan Vacation Rentals home or cottage.
- Some Lake Michigan Vacation Rentals homes and cottages allow well-behaved pets. Pets must be kept on a leash and you must pick-up after them. There is one (1) pet maximum per applicable home or cottage.
- For our visitors arriving with pets, an additional $50 refundable deposit and $30 per stay cleaning charge will be assessed.
- Please do not leave your pet alone for hours in your Lake Michigan Vacation Rentals home or cottage.
- No tents or trailers are allowed on the property of any Lake Michigan Vacation Rentals home or cottage. For information on special occasion tents and outside constructions, please contact us.
- To ensure a full refund of your Lake Michigan Vacation Rentals security deposit, please take proper care of the home or cottage. While we cannot expect that you will leave it exactly as you found it upon arrival, we sincerely hope you will treat the cottage as your home – when away from home.
If you have any questions regarding the Lake Michigan Vacation Rentals policies and procedures, please call Lake Michigan Vacation Rentals today at 269-469-0245 -- or contact us online.
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